Responsible Gaming
Gaming Should Be Fun, Not a Source of Income
At Keen Cubs, we're committed to promoting responsible gaming practices. While Winner Casino offers entertainment and the chance to win, gambling should never be viewed as a way to make money or solve financial problems. Always gamble within your means and remember that the house edge means the odds are in the casino's favour over time.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction (whichever is higher) to participate in gambling activities. Winner Casino operates under strict UK regulations and is committed to preventing underage gambling. If you are under the legal age, please do not attempt to register or place bets.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, food)
- Hiding gambling activity or lying about how much time or money you spend gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Feeling irritable or anxious when trying to reduce or stop gambling
- Neglecting family, friends, work, or hobbies due to gambling
- Borrowing money or using credit to fund gambling
- Unsuccessful attempts to cut back or stop gambling
- Gambling to escape problems or negative feelings
- Jeopardising relationships, education, or career opportunities
If you recognise any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Controls
Winner Casino provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive periodic notifications during your gaming session to check how long you've been playing
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from Winner Casino for a period you choose
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, log into your Winner Casino account or contact customer support for assistance.
Support & Resources
If you're struggling with gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support services for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Helpline: 0808 1000 150 - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk
Other Regions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help?
If you or someone you know is struggling with gambling, please reach out for help today. There is no shame in seeking support—trained advisors are available to assist you confidentially and without judgment. The organisations listed above are free, accessible, and ready to help.
Your wellbeing is our priority.